Emergency Travel Benefits 

Emergency Travel Benefits

Our MyRetiree Plan offers a beyond-industry-standard age cap for emergency travel benefits and is available to eligible members and their eligible dependants until the end of the month in which you, the plan holder, turn 85.

In the event of a medical emergency, immediately call the applicable emergency access number to speak with a medical travel advisor. Please be prepared to quote your group and identification numbers—available on your ASEBP ID card or on the My ASEBP Mobile App—as well as travel plan number 879. 

  • Toll-free in Canada and USA: 1-888-772-2583 
  • In all other countries, or if you have difficulties with the toll-free number, call collect: 1-403-225-4289 
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90-Day Stability Clause

Our stability clause means that there have been no changes to your pre-existing medical condition(s) 90 days prior to your trip date. Changes could mean an increase or decrease in medication, a new medication prescribed, hospitalization, new testing, treatment, symptoms, or a new diagnosis for your condition.

If you have a pre-existing medical condition that isn’t stable 90 days before you leave Canada, then any claims relating to that pre-existing medical condition won’t be covered.


If you are travelling, it's important to understand your Emergency Travel Insurance and how COVID-19 may impact it. Please take a moment to read through our COVID-19 page.

Lifetime Maximum

Following industry standards, our MyRetiree Plan has a per person lifetime maximum of $5,000,000 of emergency travel benefits.

Trip Duration Limitation

As a covered member, you can access 100% coverage over multiple trips per year up to a maximum duration of 100 days per trip. For trips extending beyond 100 days, you can purchase additional travel coverage through Alberta Blue Cross and by calling 1-800-394-1965 and press #4. Your 100 days resets upon re-entry into Canada.

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Fax: 780-438-5304
Toll Free: 1-877-431-4786
Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7
Contact Centre Hours
Sept - June: 7:30 am – 5:00 pm
July - Aug: 8:30 am – 4:30 pm
Reception Hours
Open for scheduled meetings: 9:15 a.m. – 3 p.m.
(closed 12:15-12:45 p.m.)
Monday to Friday
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