Medical Evacuation or Transportation

Various transportation expenses are covered by your Travel Emergency benefits, including medical evacuation. To be medically evacuated, you or your dependant must medically require evacuation or the cost of treatment must be expected to be higher than the cost of transporting you or your dependant back home.

  • Air evacuation between hospitals or for hospital admission in your or your dependant’s province of residence, at ASEBP’s discretion, or when ordered by the attending doctor or the medical travel advisor and approved by ASEBP
  • Air transportation to or from the nearest qualified medical facility able to provide medical care, only in the event that normal ground transportation is not available or when air transportation is in the best medical interest of you or your dependant, as determined by a licensed health care provider
  • One round-trip, economy airfare, overnight hotel and meal expenses for a medical attendant or non-medical escort, if they’re required to travel with you or your dependant as ordered in writing by the attending doctor, medical travel advisor or commercial airline
  • One-way, economy airfare to your or your dependant’s home, when advised in writing by the attending doctor or the medical travel advisor so that you or your dependant can receive immediate medical attention; this assumes that you or your dependant are not holding a valid, open-return air ticket and also applies to one family member who is travelling with you or your dependant at the time of illness or accidental injury
  • Professional ambulance services to or from the nearest qualified medical facility able to provide medical care, if the ambulance is licensed to operate in the location where the service occurred
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Phone

Fax: 780-438-5304
Toll Free: 1-877-438-4545
Allendale Centre East
Suite 301, 6104-104 Street NW
Edmonton, AB T6H 2K7
 
Contact Centre Hours
Sept - June: 7:30 a.m. – 5 p.m.
July - Aug: 8 a.m. – 4:30 p.m.
 
Reception Hours
Open for scheduled meetings:
Video and phone: 7:30 a.m. - 3:30 p.m. 
In-person: 9:15 a.m. – 3 p.m.
(closed 12:15-12:45 p.m.)
Monday to Friday
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