Coverage is for professional ambulance services (ground and air)—regardless of whether or not you’re transported after treatment—at the rates negotiated between ASEBP and Alberta Health Services (AHS). Note that claiming practices may affect the time in which your claim is processed.
In order to direct-bill ASEBP for ambulance services, you must provide AHS with your ASEBP ID number during pick-up and transport. If you’ve provided AHS with your ID number and received an invoice from AHS, please contact them to bill ASEBP directly instead.
If you do not provide your ID number during pick-up and transport and pay AHS for the service directly, you must request a refund from AHS and have them bill ASEBP directly using your ID number in order to be reimbursed. If you do not request a refund and you submit the claim to ASEBP for reimbursement, ASEBP will only reimburse at the rates negotiated between ASEBP and AHS.
Are you a member of Alberta's public or Catholic education sector and considering retirement or already retired? If so, we invite you (including employers) to join us for our virtual MyRetiree Plan Presentation and Q&A on April 4, 2023, where we'll share valuable information about coverage options, emergency travel insurance, savings potential, and more!