Emergency Assistance

Emergency travel assistance is covered by your Travel Emergency benefits, including:

• Arranging the communication of urgent messages to your or your dependant’s family members or business partners
• Assisting in locating an appropriate, licensed health care provider, clinic or hospital
• Assisting in locating legal counsel in the event of a serious accident
• Confirming coverage and, if necessary, coordinating payment to the hospital and/or licensed health care provider
• Contacting your or your dependant’s family, business partner or family healthcare provider
• Coordinating claims processing and negotiating health care provider discounts
• Monitoring medical treatment and keeping your family members informed
• Providing a response in most major languages

To contact a medical travel advisor in the event of an emergency, please see Accessing Emergency Medical Assistance for details.